Shipping policy
Alert Lighting Co. Shipping Policy
Shipping Carriers
We primarily ship with UPS for most orders. For larger shipments, we use LTL (Less-Than-Truckload) freight services. We also offer international shipping to select countries.
Processing & Lead Times
- Orders are typically processed within 1-2 business days.
- Lead times may vary based on location, order volume, and product availability.
- Custom and bulk orders may require additional processing time.
Shipping Costs & Rates
- Shipping costs are calculated at checkout based on the destination, weight, and size of the order.
- LTL shipments and bulk orders may require a custom freight quote.
International Shipping
- We offer international shipping to select locations.
- Customers are responsible for any applicable duties, taxes, or customs fees upon delivery.
Tracking & Delivery
- Once your order ships, you will receive a tracking number via email.
- UPS deliveries typically arrive within 3-7 business days depending on location.
- LTL freight shipments may take longer depending on transit routes.
Lost, Damaged, or Delayed Shipments
- If your package is lost or damaged during transit, please contact our support team for assistance.
- We are not responsible for shipping delays caused by weather, carrier issues, or customs clearance.